My daughter's netbook has suddenly stopped working. When she turns it on, the Windows 7 Basic OS does not boot up. Within seconds a screen with what looks like a design of some black flowers appears, and that is it. I can't get into safe mode or anything else. Is this a known fault/virus? Anyone know how to deal with it when I can't even start the OS?
Samsung N150. Have tried holding down F11, but no joy. The strange screen appears in about 1 second, and then I can get no further. Have also tried the other F Keys, but still no result. Factory default would be good, but no way I can find to access it.