Win32.Agent.pz

  pcuser1 19:38 02 May 2008
Locked

Hello and good evening,my daughters laptop seems to have the above which is a trojan horse I believe.
What is the best way to remove it?
Also she has Smitfraud-C.gp both are detected by spybot search and destroy but it cannot remove them.
All advice gratefully received.

  rossgolf 19:42 02 May 2008
  johndrew 19:48 02 May 2008

I have found these people very good for resolving virus issues click here

You will need to register (free) and it may take a number of different operations for them to solve your problem, but they err on the safe side for both your security and data.

If you prefer to try yourself, I would suggest you start in `Safe Mode` and run Spybot S&D click here but update first. You could also run AVG Anti-Spyware click here, again fully update it.

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