Win XP shutdown problem

  kingdonger 18:33 22 Dec 2003

HELP!! I'm going mad
I have a problem when I select shut down I get the usal messages "saving settings" & "windows is shutting down" when the latter message comes up the computer shuts down but the monitor does not turn off I still get the blue screen with "windows is dhutting down" has anyone any ideas as I am quickly going bald.

  hugh-265156 18:44 22 Dec 2003

is windows up to date click here

also click here

  VoG II 18:45 22 Dec 2003

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