win xp reinstall no network

  Teddington 08:34 09 Mar 2009

appolagies if this is a simple problem. jusr reinstalled win xp. can not get a conection to virgin cable broadband. pluged in thr network cable but it wont see it. how do i configure it?
thank you in advace for help.


  birdface 08:50 09 Mar 2009

Try right clicking on Local area connection and press repair.Or if connected by ethernet switch the Modem off for 10 seconds and then on again and see if that helps.

  mgmcc 08:56 09 Mar 2009

I assume you're connecting the PC directly to the Cable Modem, i.e. not using a Router?

Having reinstalled XP, did you also reinstall the drivers for the Network Card, which gives you an entry in the Network Connections folder for a "Local Area Connection"?

If this is all OK, power everything off including the Cable Modem and leave it for 5 minutes or so. Connect the cable between the Modem and the PC, power on the Cable Modem and when fully booted with all lights displayed, boot the PC.

The PC gets its IP and other addresses automatically from the Cable Modem so there is nothing to configure in the PC.

  ambra4 10:53 09 Mar 2009

Ok let go through the set up slowly

I am assuming that you install all the drivers for your motherboard, Lan card, Chipset, Display,

Audio, Wireless card if installed etc

If not check the CD that came with the computer for the drivers, if no CD check the manufacture

web site for the correct drivers for your model computer

Download all the drivers listed and burn to a CD for future use

If not sure on the hardware in the computer download the following program it will tell all about

the hardware in the computer

System Information for Windows (SIW)

click here

Power off the Cable Modem and check the following Items

In Device Manager that there are no yellow question marks for the hardware installed in the


Right Click on – My Computer – Click Properties – Click Hardware Tab – Click Device


If there are any yellow question marks you have to install the drivers for that hardware

Click on the Network Adapters is the Ethernet Adapter showing as active (No red X)

If there is a red X the card is not active

Check the following is correct

Start – Setting - Control Panel - Select- Internet Options-Connection Tab

In the “Connection” screen, there are three selections:

“Never dial a connection”,

“Dial whenever a network connection is not present”

“Always dial my default connection”.

If you can make a selection, select “Never dial a connection”.

If you cannot make a selection, select “LAN Settings”

Un-tick marks next to any of the displayed Options:

“Automatically detect settings”,

“Use automatic configuration script”

“Use a proxy server”.

Click “OK”. Then click “OK” again in the “Internet Options” page.

  ambra4 10:54 09 Mar 2009

Network Adapter Set-up on all Computers

Also called a LAN card (Local Area Network) or NIC card (Network Interface Connection)

Click-Start-Settings-Network Connection

Double-click on the “Network Connection”

Left-click on the “Local Area Connection” associated with your network adapter

Select “Properties” from the drop-down menu.

In the “Local Area Connection Properties” window all boxes should be ticked

At bottom of display tick the box “Show Icon in Notification Area When Connected

A display Icon will appear in the task bar when you have finish the setup

Click-Internet Protocol (TCP/IP) Click - “Properties” button

Select “Obtain an IP address automatically

Select “Obtain DNS server address automatically”

Click- Advanced-Click-WINS Tab-Tick-Enable LMHOSTS Lookup if Un-tick

Do Not Change Any Other Setting

Click “OK”.

Your computer network card is now configured for use with the Cable Modem

Other Lan Card Setting

Right click on Local Area Connection Display Icon on the task bar

Click Status-General-Properties

At the top of display the type of Lan card will be displayed

Click Configure-Click-Advanced Tab

Click- Connection Type - Change to “Auto- Negotiation”

Click- Flow Control-Change to “Hardware Default (Auto)”

Click-Power Management Tab

Un-Tick if selected "Allow Computer to turn this device off to save power

Network Connection Setting

Click-Start- Setting-Network Connection-New Connection Wizard

Select-Connect to the Internet-Next

Select-Set Up My Connection Manually-Next

Select-Connect using a broadband connection that is always on


Turn off the computer and Power On The Router And Wait 2-3 Min’s until it synch with your

broadband ISP and all the lights is showing

Turn on the computer the PC will get the IP addresses automatically from the Cable Modem

You should now be able to access the Internet

  Teddington 14:36 09 Mar 2009

thank you, will let you know when it works


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