Last week I set up A laptop For A guy with Win 2k No admin password or users set Cloned (drive img)system after finish. Gives it back to the chap and he returns home ..Long way off in geordie land.. Today he rings could I tell him how to reset the password in startup As hes set one but had phone call while doing it ..Yep you guessed it hes forgot what it is ..Now there was a thread sometime back that sorted this But I forget the title ?? Can Anyone remember / help? He cant reinstall Image as I have it here..And It wont allow him to enter O/s now so he cant use it ..Hes well miffed.. Nc..