why wont firefox add aons install

  bonmol 22:45 11 Nov 2009
Locked

my daughters d/top using vista home basic ,downloads add-ons.and they are in the"restart firefox to complete your changes" page I "restart firefox "but nothing is activated,any good ideas,thank 4 looking

  ambra4 05:47 12 Nov 2009

“I "restart firefox "but nothing is activated”

Restarting Firefox only install add-on in firefox you to set the options for each add-on

Tools – Add-on and select each add-on and change the options

You should install “Update Notifier” which will keep the add-on updated

click here

  anniesboy 08:23 12 Nov 2009

I use Firefox 3.5.5,I have that set to notify me of updates. Tools>Options>Advanced>Update>Tick which of the 3 boxes you want.

  anniesboy 08:40 12 Nov 2009

It appears others are having the same problem,many when using Windows7.
Have a look here click here

  bonmol 16:02 12 Nov 2009

i cant get as far as the page with options ,
when u download a add-on ,it goes to a page saying ,
"restart firefox to complete your changes" when i restart firefox they stay where they started.
ps..also cant install add-ons to I.E..im running Mcafee,

  Sea Urchin 17:37 12 Nov 2009

>> when i restart firefox they stay where they started <<

I don't understand - where do you expect them "to go"?

When Firefox restarts go to Tools and select Add-ons - all your add-ons will be shown on the list.

  bonmol 19:40 12 Nov 2009

as you say ,a list is shown,it should be a various colors,red for this one,yellow and green for another ,,,ect ,,on left,"options" ,,on the right,,disable and uninstall,,
but all she gets is ,a page in blue ,with the selected add-ons,they are still waiting to ,,restart firefox ,,no ,options ,,no disable,
in tools Sxipper,and,Keyscrambler ,have not appeared.

  anniesboy 21:46 12 Nov 2009

Has she got Kaspersky installed?
See this click here

  bonmol 10:26 13 Nov 2009

no,kaspersky,just, mcafee,
ive got the same on my comp.running xp,and everythings OK,

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