Why can't I access any programs on my laptop after restoring my laptop?

  nynni 16:44 24 Jun 2014
Locked
Answered

Hello,

like since 5 days ago I'm not able to access any programs or use anything on my laptop. To be honest so the night before that happened, I was updating a game. And then I fell asleep for like 2 hours. Then suddenly the blue screen appeared. Not sure if that was the Kernel error because I didn't really look at it. Then I couldn't even go to the Login screen, so I had to restore my laptop with my Win 8.1 Install - CD. I can't even open IE.

I use a ASUS laptop X550C. It's laggy and freezes like hell.

Thanks.

  Woolwell 22:13 24 Jun 2014
Answer

A restore will put your laptop as if it was just bought and will not have programs that you have installed on it. You will have to reinstall them. I hope you have a backup of your data.

  nynni 22:18 29 Jun 2014

Thank you! Now I'm able to access my laptop again.

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