Which Activex and where?

  Deucalion 18:37 05 Aug 2008

Hi everyone, recently had to do a factory re-set. Everything seemed fine until I went to download some music from HMV. A message came up saying "Your media player is compatible but your individualisation security is out of date". It said i needed to download DRM version KB891122. This i was unable to do, so asked for help on here. On the advice of one of you guys (my thanks to him), i un-installed SP3 and re-installed SP2, and got the download. However, still can't download the music. I spoke to a guy on the HMV helpline and he said he thinks i haven't got ActiveX installed as i can't do a DRM security component update. I've looked on the windows site and am totally confused. Which Activex do i need and where do i get it from? Please, please help! I'm running windows xp home edition and have Windows media play 11 if that's any help.
Many thanks, Deucalion

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