This request is genuine, i purchased a copy of acronis trueimage 8 from serif last year,(i have the receipt),what happened is i had the plastic packaging from a box of blank dvds and i thought i would use it to put my software discs in,to keep the key with it which is on the back,(i realised later)i put a pencil through the middle of sleeve and disc to slide it onto the spindle,i soon realised the lid wouldnt fit back on so i took it off,i turned the software disc over and found i had removed the middle part of the key which is straight across the middle,sorry its a bit long winded but, is there a way to retreive it from my pc? thanks in advance for any help.
Did you register the copy when you first installed Acronis.( I cannot remember if registering was optional or mandatory) If so then your key will be on the Acronis site under your account. I have just been on to my account and the key for TI 10 and the Free TI 7 which I had previously are both there.