to turn off the xp firewall go to your start menu and then control panel network connections in there will show your connection right click on it then left click properties go along to the advanced option there will show the xp firewall untick the box and click ok :)
Thanks for the help! Well I dont know where to start really, I think the probs began when I installed norton anti-virus as I'd got a virus from kazzar. I also installed the firewall. After doing so, the firewall merged with the antivirus but if i click on the firewall it usually has disabled itself somehow. When i log on now, the tune that xp plays usually has gone. the desktop takes ages to setup and if I click on anything straightaway nothing happens. I have to leave it for approx 5 mins before attempting anything. Windows messenger signs in and out and remains out, when i try to sign in it says invalid password or account. If i go to hotmail website i can sign in o.k but signs out again when i leave site. Windows updates not accesible in any way. if i go on any help sites, i get page not displayed. Also not getting norton updates. when I go to symantec help site or widows or blueyonder i get page not displayed or service not available... I dont think there's any problems I dont have and I dont know who to call.. Norton, Evesham, Blueyonder....If you can help thank you sooo much as i've been at it for weeks!!!!