I have bought a refurb laptop - which is fine, but the dvd/cd is making a noise and I want to buy another one, but dont know where to find the serial number so that I get the correct model
download and install SIW (System Information for Windows) Run it on your laptop and scroll down to Devices - there you'll see the exact model of your DVD/CD player listed.click here
Actually, you don't need to install the program, just download it to your desktop, It is a standalone program which operates just by clicking on it on your desktop
BTW, the DVD player on my laptop is also guilty of making some mechanical noises at times.
Buying a new DVD/CD player for your laptop may not solve your problem. The noise you are hearing could be just the drive spining up trying to read the DVD/CD disk.
If you have just bought the refurbished laptop, could you not ask the seller about the problem?.
Have asked the seller - not a lot of joy from them
Will download programme as recommended.Many thanks for all your help
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