When will Virgin Media upgrade the speed?

  dave726587 12:23 01 May 2009
Locked

click here

its may and mine is still the same, does anyone know when it will happen?

  Sea Urchin 12:53 01 May 2009

Your link says "during May" so I guess you need to wait at least until the end of the month - but you could always ask Virgin

  Picklefactory 18:42 01 May 2009

The email I received from Virgin stated "from 1st of May", not specifically on 1st May, so not sure what that tells us.

  wiz-king 21:15 01 May 2009

When you are upgraded you may have trouble getting the 10M speed, if you don't get near to the speed then you may have to get a FOC modem swap from Virgin. Some of the old NTL modems wont handle the speed they work OK a 2 or 4 but fail at 10meg. I phoned them and they booked an engineer visit for a couple of days ahead, he turned up on time, did the swap and also checked the attenuators in the line and about ten minutes later it was all working and has been rock steady at 9.9Meg since then.

  sidecar sid 22:42 01 May 2009

"We’ll be upgrading our speeds area-by-area. Areas will begin to upgrade during this Summer with completion in the Autumn"

click here

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