When I run SonicStage Omgjbox.exe Close. HELP

  SARAH090182 00:25 22 Mar 2008
Locked

When I run SonicStage, the following error message appears (Microsoft Windows XP SP 2): Omgjbox.exe has encountered a problem and needs to close.

I have no idea what to do as this stops me from using my player.
Everything I read is so damn technical!

  MCE2K5 01:42 22 Mar 2008

Which version of SonicStage are you using?

  SARAH090182 21:19 22 Mar 2008

The newest available is it 4.3 got it from the Sony Website as the Cd which I got with them Mp3 is for Connect Player and it is due to close.
My MP3 is NW A3000

  MCE2K5 22:06 22 Mar 2008

Do you know the Firmware Number or your NW-A3000,

i.e. 1.00, 2.00, or 3.00

As according to Sony click here You need Firmware Version 3.00, But you cannot get it from Sony UK's Website (Just tried).

I have found a Version of the Firmware on click here, But I don't know if it would work with your machine.

You could ring Sony UK to see if it would work, or where to get the Firmware upgrade from,

Further Assistance
If you are still experiencing problems, and have tried the above suggestions, please call our Help-line on 0800 169 5263, open 9am-6pm Monday to Friday (UK customers only).

  SARAH090182 22:12 22 Mar 2008

My firmwear is 3.00 and I have atempted to contact Sony via email no reply and when I call it says the office will re open on the 27th of december so again thats a load of tosh

  MCE2K5 22:40 22 Mar 2008

Try this,

Un-install SonicStage Version 4.3

Download Sonicstage 4.0 Full Installer (36.8MB) from this click here Website, To download you have to register First (Top Right hand side).

  SARAH090182 23:06 22 Mar 2008

cheers will try in the morning

  SARAH090182 13:30 23 Mar 2008

I tried to downloat this version but it said forbidden anything I install regarding sonicstage closes down by Omgjbox.exe I don't know what to do when connect player closes down at the end of the month.

  brundle 13:37 23 Mar 2008

Go to start menu/run, type

msconfig

Go to startup tab - untick anything to do with Sony or the software (some of the names will be cryptic, leave anything you're not sure of ticked, you can do the same and untick more if the following steps dont help first time).

Click OK and accept changes, reboot.

Once back into Windows, press Ctrl-Alt-Del for Task Manager, find the ombgjbox.exe if it's running, right click and kill the process. Now download/install the software linked to previously. It may also be worth disconnecting from the net and temporarily disabling your antivirus software before installation.

  brundle 13:57 23 Mar 2008

Broken download...so you can't get it anyway right?
Try here; click here

  brundle 13:58 23 Mar 2008

Or here; click here

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