When I go to turn off computer

  Elderslie 17:08 29 Mar 2013
Locked

I get the dialog box telling me to "click 'Turn off' to install important updates. Then it invariably goes on to install updates 1 t0 3 after which it goes on to shut down the computer. Are these the same 'updates' I am installing?

  Fruit Bat /\0/\ 17:29 29 Mar 2013

What operating system XP vista 7 or 8?

  Elderslie 17:38 29 Mar 2013

Sorry, Fruit bat I should have said 'Windows XP'

  Fruit Bat /\0/\ 17:55 29 Mar 2013

Method 1

Reset windows update components and then try to install the updates and see if the installation completes. Open the below link and click on the Fix it button.

http://support.microsoft.com/kb/971058

If this does not help you try the next method.

Method 2

Try to download and install the updates manually. Visit the link and enter the KB number for the updates and download the same.

http://www.microsoft.com/downloads/en/default.aspx

Try all the steps suggested from the below link.

http://support.microsoft.com/kb/822798

  Elderslie 17:37 30 Mar 2013

Thank you for your efforts, Fruit Bat. It is all too complicated for me. I am going to have to get a man in!

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

Fujitsu Lifebook P727 laptop review

Lightwell software lets you create mobile apps without using code

Best value Mac: Which is the best £1249 Mac to buy

Comment désactiver les programmes qui s'exécutent au démarrage de Windows 10 ?