What's this?

  Les T 11:42 17 Nov 2006
Locked

When i logged on last night and this morning, i get this in the centre of my desktop [URL=click here][IMG]click here[/IMG][/URL], does any one know what it is and how to get rid of it?

Thanks in advance.

  Jak_1 11:47 17 Nov 2006

Is your AV and antispyware up to date? Have you run spyware scans etc?

  RickyC :-) 11:48 17 Nov 2006

But you may be able to solve the error message problem by taking a look at this site click here

Hope this helps

  brundle 11:52 17 Nov 2006

Read anskyber's post here click here

  Fruit Bat /\0/\ 11:54 17 Nov 2006

Find and re name PSAP.DLL to PSAPIOLD.DLL
and re boot.

  anskyber 11:57 17 Nov 2006

BT and some NTL or Blueyonder broadband users have experienced error message like "SmartBridge Alerts:-Alert BT Help Notifier.exe (or MotiveSB.exe for NTL or IST for Blueyonder) Entry Point Not Found The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL"

This relates to the BT ( NTL, Blueyonder) desktop helper. The simplest way to deal with it is to uninstall it if you do not use it or take it out of your start up list. The program name will be something like Motive Communications or Motive SB.

Alternatively, 1. Navigate to the installation location for SmartBridge via My Computer (\Program Files\Alert BT Help Notifier.exe (or Motive SBexe. for NTL or IST\SmartBridge for Blueyonder)
2. Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
3. Reboot the system

The program will find the new PSAPI.DLL in the \Windows\System32 directory and function normally.

To disable a start up program click here
Or, if you have Spybot Search and Destroy use their start up control tool.

  Arthur Scrimshaw 11:58 17 Nov 2006

Actually I think it's a Typhoon

  Ptolemy 11:58 17 Nov 2006

"The plane looks like an F16"

Isn't it a Typhoon-Eurofighter?

  anskyber 11:58 17 Nov 2006

Thanks for the interpretation, I was initially reluctand to click on the links.

  RickyC :-) 12:03 17 Nov 2006

Arthur and Ptolemy, you're correct - apologies! I'm much better on software than I am on military aircraft!

  Les T 13:50 17 Nov 2006

Fruit Bat /\0/\ and anskyber, i tried you're suggestion to rename the .dll file. Unfortunately it didn't work, i have since followed brundle and anskyber's post and disabled BT Help Notifier from the start up menu; problem solved.
I can assure everyone that the plane on my desktop is definately a Eurofighter Typhoon.

Thanks again.

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