My lap top is new had only used it a couple of times then part of the screen went hazy the whole screen does work but about one third is fuzzy with lines running down.
See pics click here trying a complete reset to see if it was a dodgy update.
Any and all help please
Take it back, under warranty, screen failure.
Make a system image to an external hard drive and delete all personal info as you should get a new laptop as a straight swap for the failed one.
Its new, take it back!!
Screen failure or bad connection on the screen ribbon cable.
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