Monitor the agent with eLogger to troubleshoot your NVC5 installation The following information is of a technical nature and is solely for experienced network administrators.
Use elogger.exe, a tool that is located in the norman\nvc\bin folder, to monitor the Norman agent (zanda.exe). Most of the error codes are documented on the following Microsoft web pages:
click here (error -8 to 1248) click here (error 1300 to 6118) If you do not find the relevant error code(s), please choose Save in eLogger. A file named elogger_mmdd_ttmm.txt is then generated in the norman\nvc\temp folder. This file along with the files mentioned below, will be useful to Norman's technical support and developers if you need our help to solve the problem.
default.ndf from ..\norman\distrib\nvc\config on the server nvccf.ndf from ..\norman\nvc\config on a workstation nvcstate.ndf from ..\norman\nvc\config on a workstation