I was just wondering if it would not be a good idea for an automated e-mail to be sent to all new users telling them that if they have a problem they shud clearly state system specs etc. Also that if they've got a problem to check if there has been anything new installed to the system recently and state this in the question. I was just wondering because to me it often seems that these are the first replies to may a question and i think if new useers are aware of these then problems can get resolved a lot quicker. I this e-mail already exists(i can't remeber when i first signed up) then I am sorry. I just thught i'd suggest it in the light of forum improvements. Not that many are needed as this place is invaluable and quite addictive.