This doesn't seem to be a fault as such but it has been annoying me for a little while.
On my PC at home, when I try to save images off the internet (nothing naughty or copyrighted, just things to use for clip art, posters, and so on), Internet Explorer seems to save everything as bitmaps even though the original images are jpeg format. I know they're jpegs because if you right click and hit properties, it says 'jpeg', and copying and pasting them into Photo Editor gives a jpeg - which is the only way to save them as one.
All of this wouldn't be such a problem if I had broadband but I'm still muddling along with Virgin dialup and it takes weeks to load pages...
If anyone's had this before I'd appreciate some advice if it's possible to stop it! I can't find anywhere that IE has a preference for saving to a certain format....
PS. Running WinXP and IE6.0 (if it makes any difference.)
After you have right clicked on the image and "save picture as" try looking in the dropdown bar that appears at the bottom of the box called "save as type" in here this may give you the option to save as a jpeg.
Confab, you're a star. I had completely forgotten about the knowledge base (although past experience suggests I wouldn't have found it anyway).
It said to delete any Downloaded Program Files saying 'unknown' or 'damaged'... well, for the record, none of them were showing that but I emptied the folder anyway (all of three things, no great loss) and everything now working hunkydory.
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