I checked out both links and had no problem. Try this...
Open your 'IE browser'
In 'Menu Bar' click on 'Tools'
Click 'Internet Options'
Click the 'Advanced' tab (top right)
Scroll down to 'Browsing'
Make sure the following is ticked...
Enable Third-Party Browser Extentions.
if it isn't then click on the box next to it to
Then 'OK' and 'Apply'