Website not loading

  sp21 21:18 12 Nov 2006

I have recently installed IE 7, I cannot load the Adobe website. I can get to the Adobe store uk home page, but none of the links work. I have enabled popups on the site.
This is happening on both my machines Desktop & Laptop which are networked. The laptop is wireless and the desktop is connected via a BT Voyager 2100 Router. The ISP is tiscali. All worked fine the last time I used the web page during mid October.
I can access the site on a different machine in a different house.

Any help would be gratefully received.


  VoG II 21:32 12 Nov 2006

No problem here.

'Revolutionizing how the world engages with ideas and information.'

I was in a brainstorming session last Friday and even I could not have come up with that.

Mine would be 'reads pdf files'.

  skidzy 21:48 12 Nov 2006

Baffling me VoG™ !

SP21 can you post the link you cannot access or is click here

  sp21 12:57 13 Nov 2006

Hi skidzy,
the link you provided is the one!
All i get is "Internet Explorer cannot display the web page",


  skidzy 15:38 13 Nov 2006

Try this first,click here if no joy try resetting websettings in IE.


IE7 Tools / Internet Options / General / Tabs settings / Restore default settings.


IE7 Tools/Internet Options/Advanced/Reset Internet Explorer may have to reboot.

  sp21 19:47 16 Nov 2006


sorry Ive not replied before I have been away.

I tried your suggestions, nothing worked.

I can get every other website I normally use and all links from them work normally.
I have managed to get to the home page on acouple of occasions but now cannot even get that far!!

Its very frustrating as I want to update my Photoshop software,


  skidzy 20:25 16 Nov 2006

If every site you visit works ok except the home page,i suspect you have a firewall issue.

Check your firewall settings.Here is the link again click here if you can not click the link try typing it into your browser.

www dont forget the dot.

If still no joy,try Firefox browser (my preferred choice)click here this should help you out for now.

  sp21 22:04 16 Nov 2006

I have done all you suggested, even firefox and opera give the same results !!
I am unavailable now until Sunday, so Iam not being rude if anyone posts a reply.



  sp21 19:43 22 Feb 2007

Hello all, I still cannot get any joy with the adobe website.
I am using firefox now, and all i get is a message saying timed out. I have tried with My firewall disabled ( Kerio sunbelt ). I use AVG antivirus but have been able to access the website previous to November last year. I am getting quite annoyed with this now. I would appreciate ny further suggestions- thanks.


  skidzy 19:54 22 Feb 2007

Without looking into this and knowing very little regarding your firewall you could try adding the address into the trusted sites within IE7.

In IE7 tools/Internet Options/Security/Trusted sites/Sites/Untick require server authentication and now add the address click here forget the dot/retick the box and close and ok.

Now try to access the site again.

  Technotiger 19:59 22 Feb 2007

Hi, I have tried the above links, all work fine for me. I also use Kerio. Have you included the website in the Kerio ecceptions - Site Exceptions in the Website tab.

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