Webcam not working on Easynote TJ64 laptop

  roobear 20:20 30 Aug 2010
Locked

I recently purchased an Easynote TJ64 laptop from PC world - the model had been "refurbished" giving it better specs. However I cannot get the webcam to work- the screen just remains black when i try to take pictures, or a video. I thought it could be something to do with the upgrade to Windows 7 that the refurbished model contains? Does it need a different driver or something? All my attempts at googling them have failed. I am clueless really! Any help would be much appreciated.

  Woolwell 20:48 30 Aug 2010

Has it ever worked? If not it ought to go back to PC World for them to fix. This depends om how recent "recently purchased" is.

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