Webcam - frozen picture on Yahoo Messenger

  astral traveller 11:49 02 Apr 2006

My mother has a laptop and we communicate using Yahoo messenger. Very often the picture from her webcam freezes and she has to shut down the program and start again. We have swapped webcams but it still happens from her end so the webcam has been eliminated. Could it be some sort of conflict on her pc - it is very new and has hardly anything installed? or is it the internet connection - she has BT Broadband?

  johnnyrocker 11:51 02 Apr 2006

a friend of mine gets exactly the same probs, we have goy round it by usin msn messenger for video and yahoo for voice, works perfectly.


  ACOLYTE 11:51 02 Apr 2006

Does it give a clue in event viewer as to any errors with the software,slow connections can cause the pic to freeze but usually they catchup so to speak.

  terryf 12:06 02 Apr 2006

I agree with johnnyrocker, I 'talk' to my little bruvver in Canada and we use msn messenger, we found other messenger not very good

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