webcam freeze

  goingbald 19:45 21 Feb 2003

hi i just bought a webcam its called [email protected] plus... it is a web cam/camera
the trouble im having is when i log onto windows messenger and select start camera the picture freezes straight away and dosnt move again
ive downloaded the things off the disc it came with and i cant get it to work any ideas please?
ive ran the wizard to configure it but no joy as yet
im using win xp
thanks for your help

  Stuartli 20:09 21 Feb 2003

Have a look at Trust's website - the camera is listed under WebCams with a link to support, drivers, manuals etc.

You may need new drivers for XP:

click here

  goingbald 22:32 21 Feb 2003

i went to the site and downloaded the xp driver but the same thing is still happening do i need to change the resolution settings?

  Stuartli 23:54 21 Feb 2003

Try the webcam at 320x? (can't remember) if you are using 640x480 as this will take up more bandwidth - the lower quality isn't too noticeable in videoconferencing.

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