W8 Update Reverting Changes over and over

  onthelimit1 08:51 27 Aug 2014
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Answered

Setup a Dell PC for a neighbour two yrs ago. He now reports that it tries to install updates, then says failed, reverting changes. I had this on a laptop some time ago, but nothing I've tried is curing this PC.

I've tried installing the updates one at a time; some install OK, some fail on the first click then work on the second, others (those that need a restart) install OK and others give the dreaded 'reverting'.

I've looked at the update history and it suddenly started causing problems over a year ago. Again, since then, a few have been OK (mainly updates to defender and malicious removal tool), but most have failed.

I've run the update repair tool which says it finds problems but makes no difference.

Any thoughts before I throw myself off the nearest bridge?

  Secret-Squirrel 09:01 27 Aug 2014

Go into Update History, double-click on a few of the failed updates and post the error code(s) here.

  onthelimit1 09:06 27 Aug 2014

OK. Just off out with dogz - will do it when I get back. There are well over a hundred failed, so I shan't post them all!

  onthelimit1 10:16 27 Aug 2014

Sorry. should have said that I ran that yesterday and no errors found.

  Secret-Squirrel 11:48 27 Aug 2014

"There are well over a hundred failed, so I shan't post them all!"

Hopefully you'll find that they all have the same failure code. I tackled the same problem a few days ago for a customer and fortunately for me they all failed with the same reason so implementing an effective fix was easy.

  onthelimit1 12:12 27 Aug 2014

SS et al. Thanks. Tied up for an hour or so (no sarcastic comments please)but will post back then.

  onthelimit1 13:12 27 Aug 2014

Just had a quick look before going out. By far the majority are 80070003. A sprinkling of 80070002 and 80246010.

  onthelimit1 13:22 27 Aug 2014

P.S. Googled the error and leaving the FIXIT to run while I'm out.

  Secret-Squirrel 15:34 27 Aug 2014

"........80070003. A sprinkling of 80070002 and 80246010"

Ooh err - this may not be a five-minute fix :(

Anyhow, have tried the "Windows Update Troubleshooter" linked to on this page? Hopefully it'll cure the 0x80070003 errors and perhaps a few more.

  onthelimit1 17:15 27 Aug 2014

Hmm. Gone through all the steps in that guide, and still getting the same error message!

  Secret-Squirrel 19:01 27 Aug 2014

Have a look in Event Viewer for any relevant errors or warnings that occurred during the installation of the updates. Double-click on an event to view the full details. There's a "Copy" button there if you want to paste something here.

Hopefully you'll find some clues as to what's going on.

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