VPN dropping

  Time Traveller 22:02 24 Jan 2008
Locked

Can anybody help with the problem of our VPN dropping out? The problem started when one of our Dray Tec routers went down. We had it replaced and our IT people reconfigured it, we also had a problem with our broadband speed which has now been rectified, but unfortunately the problem with the VPN dropping hasn't, we can still surf the Internet when this happens.
So far both our broadband and IT support have failed to come up with the answer, it seems every time something is changed in the settings, either on the computer or router it holds the connections for a couple of hours then it starts dropping every five minutes or so.
Has anybody got any suggestions?

  Gongoozler 08:38 25 Jan 2008

I don't know anything about VPN, but is this any help click here

  setecio 09:42 25 Jan 2008

Which VPN software are you using ?

  MikeyM95 10:39 06 Mar 2008

Not all ISP's are VPN compatible as far as i'm aware. From experience some work fine on internet surfing but email won't work.
AOL are one such ISP who i've personally had problems with.

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