I have just got a VOYAGER2091 router from BT and have a Belkin USB Wireless Network adapter. I cannot enter the BT supplied key. The router software says 13 chars is too long and will only accept 10. Is there a way around this as the key looks is a char string it is not HEX. HEX and passphrase are my only options.
The key is the key on the sticker on the bottom of the router. (wireless key) I assume that I have to use that key in the Wireless adapter on the computer to enable the two to talk. I am trying to enter it via the Belkin utility that shows all of the wireless networks. On the list of networks in the utility it shows the voyager2091 with a lock next to it and nothing ever connects. HTH.
A sticker on the base? This is new to me. In every wifi network that I have set up, I have had to enter the router config, enable WPA (or WEP if it's out of the ark) think of a good key - letters, numbers and symbols sort of thing - and enter it. Then apply and close, move off to the wireless client, try to connect and enter that key when prompted.
Can this pre-supplied key be changed in the BT router's config? It should allow you to do this, as it's wise to change them periodically anyway.
I'd be extremely surprised if it could not be changed, because that is a glaring security hole to have your WEP key written down underneath the router. Also, it should use WPA instead, as that is many times more secure. You can crack WEP with some know-how and a bit of software.