Vista Ultimate mail and download problems

  Nessie 16:08 06 Oct 2011

2 or 3 days ago windows mail stopped downloading emails. Firefox, Mail, and various other problems sometimes work or come up with not respoding. If I close it after not responding it wont then open again untill rebooted. I have tried to do a virus check with BT net protect plus but it stops after 60 files. I have tried to download avast and avg antivirus but they wont download. I have tried using system restore for 30th September and 7th September but that does not fix the problem. I have tried to go into safe mode pressing F8 but instead of the usual list of options it just asks what I want to boot from DVD or Hard Drive. I press Hard Drive and PC starts as normal. I have put in the set up disk and it freezes ath the point where it asks to check for updates in the intial checks. I have used the scan now feature in command prompt and it found that there were no errors. I have checked internet connection and am connected and can browse if firefox starts up and still getting my normal speed. Any help would be great thanks

  lotvic 16:55 06 Oct 2011

You could try some of the suggestions on and see if any work for you.

  Nessie 17:09 06 Oct 2011

Thanks. will give them a try

  bazt 20:26 06 Oct 2011

Nessie have you had any updates downloaded to your system, Firefox has been conflickting on my machine afer the latest download. I uninstalled the latest and put back the old on and the sytem now works OK, I am using Vista.

  Nessie 13:24 07 Oct 2011

I think i have. what is the current version and how do i put it back to previous version. thanks

  Nessie 22:40 07 Oct 2011

Uninstalled firefox but still no joy. even internet explorer does not load. can't download any files. re install i think

  rdave13 22:50 07 Oct 2011

Start- computer- right click c: drive - properties- tools - check drives for error- and tick both boxes.

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