Here’s a weird one – when I try to log into Vista I often (but not always!) can’t enter the password – I try to type it in as normal but nothing happens on the screen. I presumed that it was a faulty wireless keyboard but the same thing happens with a replacement usb one. I can login as my son (separate user account with no password) and have tested both keyboards in Word with no problems. Any suggestions?
Can’t get into Vista at all now as what was originally an intermittent problems seems to have become full-time. The password field now only seems to recognise the backspace key (on both keyboards) – pressing it shows up as a hidden character in the password, but all other keys don’t do anything. Although I can still get in through my son’s login (which doesn’t have a password) he is a restricted user so I can’t reset my password.
Booted to a Dell recovery disk which enabled me to restore back to a point two weeks ago, but problem is still there. Interestingly the recovery disk let me call up a command prompt – but the keyboard (either of them) doesn’t work for this either – eg pressing C or return has no effect, pressing D shows D^. Using Word when logged in as my son, keyboard still behaves as normal.
When the problem was only intermittent I ran a full virus scan and found nothing.
This seems to do the job for you.Burn the download as an iso image using Imgburn as instructed and set your bios to boot from cd as opposed to the hdd,place the burnt disc in the cd drawer and reboot the system .You should now boot into the password reset disc...follow the prompts. click here