Vista crashing

  JamieC 20:09 18 Feb 2009
Locked

I bought a new HP laptop, last month. Now, when I'm using it, the screen goes static (blurry, lines across it) and crashes. I have to hold the power button and restart it. This usually happens when I'm playing music in itunes and doing something else, at the same time. E.g. on msn or sending an email.

I have backup discs. Should I reinstall Vista back to factory settings? Has anybody else had this problem?

  Diodorus Siculus 20:57 18 Feb 2009

Can you try system restore to before this happened?

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