I've been i the process of installing new software for my computer. I was going to upgrade to mcafee and uninstall my current antivirus program.
Stupidly i uninstalled my antivirus program first then installed mcafee. Now i think during that period when my computer wasn't protected, i've inherited a virus.
When i was prompted to restart to complete the installation of mcafee, i duly did so.
But when the windows loaded up the log in screen, it just restarted it again. This keeps on happening. So i don't even have a chance to log on to my account to do anything! During the disk checkup, it mentioned a file /bootex.log and said it was truncated but everytime it does the check up it still remains there.
Please tell me, is there ANY way that i can get rid of this virus of solve the problem?
No. Bootex.log is a file created by chkdsk.exe when it is run; its results are rolled into the main log after the system finished booting. If chkdsk.exe is interrupted, bootex.log can become corrupted. When chkdsk.exe runs again, it tries to write to bootex.log, which is, unfortunately, now corrupt. It doesn't know this until after the check; so even though it was deleted by chkdsk.exe, it was written to in the mean time and is therefore still corrupt. The fix is to run under the Recovery console by either booting from the Windows XP CD or running \i386\winnt32.exe on the Windows XP CD with the argument /cmdcons. When in the console, run chkdsk.exe /p to fix the file. Then type del c:\bootex.log to remove the offending file. Reboot, and all is taken care of.