on restarting my laptop with an up to date virus-firewall in place a message has appeared filling the desksop about spyware attacks and something called system tool trying to scan my computer for attacks which it says there are many trogans etc. my antivirus will not run as one of the files popping up in a balloon with problems is one from my antivirus.if i start in safe mode i can use my antivirus it cleans some spyware but the message remains.i have tried downloading an antivirus on another computer then burning it to cd but the other computer cant or has been stopped from reading the disk.any help will be much appreciated
If you have any anti-malware security programs on your computer use that. or maybe try this .it is a pay for program but you get a 30 day trial and it will remove anything that it finds. If it asks for payment ignore it and carry on with the scan.
Try starting in Safe Mode with Networking then download Malwarebytes to the desktop - you shouldn't need to use the CD drive. You may nee to run rkill first you can get it from click here as bleeping computer is down.
I have just had the same thing on TWO of my computers one at 2am this morning that is completely useless, are you using BT broadband? as I see they have a warning re a new virus on thier support webpage: click here They have not done this before and I suspect they have been infected and passed it on.
Just sorted this out it was a virus called "systemtools",did a Yahoo (won't use Google) and found plenty on it, downloaded malawarebytes in safe mode updated definitions and ran scan this got rid of it. Cannot understand where this came from as I am rather pedantic on pc security due to my last job and it happened on two pc's both with updated antivirus (AVG) and both pc's were on EBay at the time although several hours apart.
This link from "Puddleglum" on bt.broadband.support: "This link may be interesting to you, especially the reply from 'Al1x' as you say the affected machines were accessing eBay."