Hi, I have noticed that when I am using word, it is slow to pull up a new document sometimes, Is this because of my virus software? I though at first that I may have caught a virus because it can be really slow at times, but I ran my avg program and it is not showing that there are any viruses.....Thanks
Hi, Thanks for your help....I have disabled the virus software and found out that it isnt that which is the problem. Therefore it is word itself. I have only just installed Office 2003, I used to use Office 2000 and had no trouble at all, do you think that I should uninstall Office 2003 and go back to 2000 ?.....Its driving me nuts it so slow sometimes.....Thanks
Sometimes the word template can become corrupted and this may cause the symptoms you are experiencing.
If you do a search for normal.dot and rename it to say normal.old and then open word a new normal.dot file will be created and this may cure your problem. You will of course lose any changes you have made to the template.
OK I have run the searcg facility, I am running xp home by the way. It is showing 7 files in the search resuls window, one sais "business fax" one sais "personal fax" and so on I have never even used these things? the icons look like a word document but with a brown top?....any ideas what I dso now?.....
OK I have just done a search and have come up with loads of files with the .dot extension. The one that needs to be renamed is the Normal.dot file. This should be located at c:\Documents and settings\Name\application Data\Microsoft\templates.
if you are worried about it and this doesn't work you can always change it back again.