hi i have an acer laptop aspire series and have recently had problems where it was opening 60 webpages on its own. i downloaded avg and deleted infected files but now i get my desktop up but no icons and i can do nothing. i have tried to boot into safe mode but with no success and i believe that my HD is partitioned with acer help softwaare which i need to reformat the drive. can anybody help me with this......many thanks
you need the recovery disks to start the recovery/format and re-install process. If your really lucky you may be able to start this manually. as soon as you turn on the pc hold down the Alt key and keep tapping the F10 key. that might start auto recovery. if that fails you need to get hold of a genuine xp/vista disk, stick it in pc and restart and get it to boot from disk, note you will loose all your data, drivers, passwords etc.