Virus help required

  nickyjane 22:34 04 Aug 2005
Locked

Hi Guys, My father in law has picked up a virus called "blood worm" his O/S is XP Home and has no AV program running, The hard part about it is that he can not access the internet in order to download a removal program, any ideas. Thanks

  DieSse 22:41 04 Aug 2005

Tell him to delete any files he has with the names shown here click here

And get him to INSTALL AN AV PROGRAM.

Best click here

Free click here

  nickyjane 22:49 04 Aug 2005

thanks for the info, being a novice what is the best way to delete the files please.

  DieSse 22:56 04 Aug 2005

First find them - then right click on them with the mouse - and select delete from the menu that comes up.

Let us know what, if anything, happens.

Also consider downloading an AV program, putting it onto a CD then installing it on his system from the CD.

If you're not close enough there must be a friend who is.

  VoG II 22:58 04 Aug 2005

Beg, buy, borrow or steal a Norton Anti-virus disk and boot with it.

Set BIOS to boot from CD click here

  nickyjane 23:16 04 Aug 2005

Thanks guys, will give it a try tomorrow night.

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