Chimbond 13:45 27 Mar 2003

Virus protection on my P3 Win98SE PC is done with Norton Antivirus 2002. This program went faulty a few weeks ago and I uninstalled it using the method given on the appropriate Symantec internet page. I then reinstalled Nortons Antivirus 2002. But now the virus definitions Update refuses to run, unlike the other component updates. And, each time I start the PC, a message "Norton Antivirus was unable to start Email Protection" is displayed. I don't know what's going on. I would appreciate suggestions towards a solution, please. Thanx in advance.

  jimv7 14:36 27 Mar 2003

Uninstall norton, download the free avg antivirus from

click here

check for updates,then do a full virus scan, I think that you will find some of the little beasties.

  bliksem 16:06 27 Mar 2003

Perhaps the definitions have got themselves in a knot. Have you tried downloading the definitions from Norton website in exe form and try running that.


  IZZY 16:55 27 Mar 2003


There are quite a few issues associated with Live Update after uninstalling / reinstalling NAV.

I would recomment you have a look at them on the Support site (hopefully this link will work)

click here=



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