Had a virus today, norton detected it went through the steps that norton instructed, was not deleted review said that i might need to scan in safe mode and delete that way. I tried that but still after scanning said virus was still there.
I then downloaded "counter spy" to see if that would help. Downloaded it before scanning asked me to back up registry which i clicked on, then scanned came up with number of entries, i clicked on the clean button. Asked to restart for changes to take effect.
When rebooting, screen came up saying counter spy was doing a scan while booting and told not to cancel. Went on for ages and started looking in the same files etc over and over again. Also said that it tried to delete a file mda.exe but wasnt deleted.
Cancelled after waiting for ages, came up but suddenly i could not access certain programs like norton antivrus, or mozilla, most of my programs or even counter spy??? Also I could not access system restore or add/remove program. The following came up when trying to access add/remove programs
application not found.
This came up on anumber of things.
Would be grateful for any help, get the impression this counter spy has wrecked me computer. Can i rescue the situation from here? If i cant what steps do i need to take to start my computer from scratch?