virus

  civicr 21:19 30 Nov 2009
Locked

My brother in laws laptop has a prog called advanced virus remover and I think its a virus . It seems to have hijacked the system saying that you cant use your pc until you have run your antivirus prog . I have run spybot and found 13 viruses but this is still there . I cant find it to remove it in add and remove progs and it seems to block me using a usb pen to put avast on. It wont even let me run cmd / or chkdsk .
Any ideas
civicr

  birdface 21:22 30 Nov 2009

Try updating and running the free version of this.

click here

  birdface 21:23 30 Nov 2009
  reply4reply 12:28 02 Dec 2009

reload the whole operating system by formatting the hard drive is the only way, no tool in the world can remove a virus like that without formatting

good luck

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