Virgin cable connection problems with router(s)

  johnstott 19:47 28 Sep 2007
Locked

We got virgin cable for my daughter at uni but can't get a router to work with it. The internet works fine direct from the cable modem, but despite trying two routers Belkin F5D8230 and DLink DIR-635 we have no connection. the connection at this stage is via the installation software, direct wired ethernet connection. Both router installations come up with 'ISP problem' Running ipconfig just comes up with router ip addresses. Direct it come up with the virgin one. I have tried all the auto isp tick boxes.

I do appreciate there are similar posts already, and I have worked through them, but still no joy.

So any one out there any other thoughts?

  johnstott 19:52 28 Sep 2007

sorry wrong forum

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