Chas49 21:22 22 Jan 2009

Using Panasonic HD player to capture and playback a film the sound can be heard. Doing the same thing in Roxio Creator 2009 results in picture and sound after clicking the listed camera - this results in icons appearing in the left hand window, clicking on an item results in the film and sound being played and I assume that this is off the camera itself. Clicking on the IMPORT button downloads the film and the icon appears in the right hand window - clicking on this results in the film only being shown - no sound. Any idea what I must be doing wrong please - answers appreciated.

  MAJ 21:29 22 Jan 2009

Probably don't have the correct codec installed, try installing the K-Lite Codec Pack. click here

  Chas49 21:43 22 Jan 2009

Thanks Maj. I have downloaded the codec and installed it but no joy I'm afraid.

I'll try an uninstall and re install of the program - see if that helps.

  Chas49 23:52 22 Jan 2009

The reinstall did the trick. All Ok now. But what a job, an hour and a half to uninstall and reinstall. Still, it's done now.

Thanks again for your reply.

  MAJ 00:10 23 Jan 2009

Well done, Chas49, glad you got it sorted.

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