I have a PC problem that may be associated with Zone Alarm Anti Virus and Firewall (paid for version 7.0), specifically that on occasions my computer runs very, very slowly (takes 10-30 seconds, sometimes longer, to complete a simple task like opening or closing a window or a folder/document) This has happened very suddenly and not over a period of time. If I display Task Manager during a “slow” period it usually displays “Zone Alarm Not Responding”. One other thing I should mention in case it has any bearing on the problem is that at the time it went pear shaped a window came up stating that there had been an internal server error and to consult the server log. I have no idea what this means or where to locate the log to see if this is contributing to or causing the problem.
With Zone Alarm enabled the problem comes and goes but invariably my PC operates at normal speed when I shut down Zone Alarm so is Zone Alarm causing some sort of conflict? The problem first manifested itself on Wednesday 9th April shortly after downloading an update from the Zone Alarm site immediately after receiving the latest Windows Updates (Hotfix for Windows Internet Explorer 7(KB947864) and Windows XP Software Security Updates(KB941693-KB948590-KB948881-KB945553)
Can anyone offer some guidance as to what the problem might be. I have been using Zone Alarm for 3-4 years and have so far been very pleased with it. My Windows operating system is XP Pro.
Gongoozler. No other antivirus installed as I know this can cause conflict.
Buteman Not particularly keen to remove Zone Alarm as I would then have to go to their site and redownload which would leave me vulnerable for a while. Tried eight different dates to do a system restore but every one comes back "unable to create restore point". The problem is intermittent. NOt having at this particular point in time. Frustrating.
you could go to the zone alarm site and download za and save it rather than install it. You can then disconnect from the net and delete everything about za. Then when ready to install again start it running and connect to the net.
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