Verified By Visa and IE9

  ianeon 07:51 06 Apr 2011
Locked

Good morning - I recently updated my browser to IE9 and I now have a problem that I can't solve.

I have my main bank account with Nationwide and when I use my debit card online to buy something, I have to use the "Verified By Visa" system to authorize the purchase, this is a Nationwide security check.

This worked perfectly until I updated to IE9, now it doesn't. The process of verification doesn't complete and sticks at the "processing" stage. Nationwide have been unable to advise me on this problem.

This problem does not occur if I use Chrome or Firefox.

I wondered if anyone else has had this problem ?

  mooly 08:29 06 Apr 2011

Have you tried running the site in question in compatability mode,
click here

  Thalmus 09:29 06 Apr 2011

According to their FAQ click here it doesn't support ie9. You will need to use an older version of ie or a different browser (eg firefox, opera, etc...)

  ianeon 11:39 06 Apr 2011

Hello Thalmus - thank you for that information.
My apologies to everyone else for not checking the obvious first. for not

  rdave13 16:32 06 Apr 2011

Works ok for me on IE9. Some troubleshooting on here, click here

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