Using Remote Assistant on HP comp

  rins36 22:03 20 May 2003
Locked

Wht exactly does your friend that u invite via this to help with problems see of ur computer.

Bit unsure about using it as i dont want confidential info to be leaked

Has anyone used this option

  Forum Editor 22:17 20 May 2003

and you need have no worries about security. You decide which files and/or folders will be accessible to your helper, and you can terminate the whole process with a single mouse click if you're not happy.

Your helper will see your desktop on his/her screen, and you'll see the mouse pointer moving on yours. Windows and menus will open and close as the helper controls your machine.

Use this facility with confidence - it's a very welcome addition to the Windows tool kit.

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