I have just used norton removal tool for the second time, l have never download nornton , it was on pc when l bought it but was out of date, first time l used it thought it was ok but noticed tonight that could not open word files for ages yet when word was trying to open l saw this 'virus runningat bottom, it wasn't avg that l use as closed it then tried to open a word file againand it said open with norton so seeing this l decided to use removale tool again but after re- boooting, norton was trying to reinstall on ie, l use firefox. Re- booted again and went to removale site and symantic website came on, just sick of this pc but word files are my work, Jade
remove avg, remove norton (you may have to reinstal/repair) both will remove with add/ remove. if you dont do it this way they will show in the control panel>> this computer security. after reboot reinstal avg and update, check secutiry in control panel.
They never have been in add and remove as it was just branding l thought like bt ect when l bought pc three months ago, have just looked and its not on uninsall, the removal tool found trees and all sorts and thought that would get it all but now its coming back trying to re-install yet before the removal tool l never saw any till tonight,just gone back to the removal tool wbsite and symantic is loading Jafde
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