Hi all. I have a problem with connection of my USB2 to my P.C. I'm on XP home. The wizard keeps coming up with 'cannot install hardware an error has occured.) If it came with disks insert now. It did but thet was for MS me & 2000. Big elf is trying to help. I think this should have been a plug and play unit (usb) It came with a Canon 1250 scanner. has anybody had the same problem ? Many thanks
Hi,thanks for the replys. The problem is with the USB" ports. The scanner is installed already but a message came up saying that it is connected to a low speed port so I connected the usb2 supplied with the scanner to speed it up. Originally it was connected to one of the ports on my PC which must have been a 1.1. and worked but slowly. Iv'e unpluged the scanner so as to eliminate this from the problem. BIG ELF says to connect the USB to another slot but they are all full. thanks for trying to help.
Hi Gold, Ive tried this but still no joy. Driver detects Veiw files. It says No driver files are required or have been loaded for this device. Also In general Says device not configurated (code1) On requesting driver up date it puts me back to the wizards screen which asks for Install software auto (recomended) 0r from a list of specific locations (Advanced) Ive tried these but keep going round in rings. Thanks
Hi gold, tried unpluging card nothing hapens ,no messages etc. Plug it back in and the same thing happens. I'm still working on the help topics from Microsoft Evesham, Canon, the motherboard manual and any thing else I can think of. I've now spent days trying to find out the problem. Big elf has had ideas which is appriciated thanks all for trying to help.