USB v Webcam problem

  oldbeefer2 18:02 02 Jul 2009
Locked

Skype, Logitech Pro and XP. Had no problems until recently. Now, after computer boots up, Skype does not see the webcam. If I unplug and plug in again Skype sees it straight away. Any clues would be much appreciated.

  Technotiger 18:11 02 Jul 2009

You might need to to re-install your USB Ports. In Devices un-install All USB Ports then re-start your computer. On re-start the USB Ports will be re-installed refreshed.

  oldbeefer2 18:14 02 Jul 2009

Thanks technotiger.Ill try it and report back.

  oldbeefer2 18:43 02 Jul 2009

Decided to try as reinstall of the Logitech software first. Seems to have cured the problem - if it reoccurs will follow TTs suggestion.

  Technotiger 18:49 02 Jul 2009

Fine, I hope you have solved it permanently. Cheers.

  oldbeefer2 15:29 04 Jul 2009

...not quite sure how to follow TT's advice?

  Technotiger 16:12 04 Jul 2009

Right-click on My Computer then Properties>Hardware>Device Manager then click on the + sign by USB Controllers, then right-click on each item there and click on Uninstall.

Then do a normal re-start of your computer. The USB devices will then be re-installed by the System.

  oldbeefer2 10:02 05 Jul 2009

Thanks TT - tried that, but still the same. Had a look on the Skype forums, and it seems I'm not alone - others are reporting same snag with Version 4 and 4.1. Odd that it doesn't affect everyone. Gone back to 3.8 and all working as it should. Will have to wait for a fix from Skype!

  Technotiger 13:51 05 Jul 2009

OK, thanks for your feedback. I am using Skype V4.0.0.227 without problems. My cam is the Logitech Quickcam Pro9000.

  oldbeefer2 11:13 06 Jul 2009

That's odd - I have exactly the same! (except there is an update to 4.1 which I downloaded, but made no difference to this problem).

  Technotiger 12:04 06 Jul 2009

I have just yesterday updated Skype to V4.1.09.136 still without problems.

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