Usb scanner-can't find port

  Frederick J-334506 12:44 07 Dec 2003
Locked

I am trying to install a Lexmark USB scanner onto my Win98 system, using cd supplied. Keep receiving message 'cannot find port'. I already have usb zip drive installed which works fine.

  huzzar 13:11 07 Dec 2003

Did you make sure not to plug the USB cable into the computer during installation until told to do so?

  goonerbill 15:02 07 Dec 2003

as huzzar pointed out, did you have scanner plugged into the pc when installing the software. if so, remove cable from pc, uninstall the software, reboot pc and then re install software without scanner connected following instruction. reboot pc and then connect scanner and all should be ok

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