usb / printer port won't work

  bdub 09:53 29 Mar 2003
Locked

I have recently repaired a computer (new Motherboard (pc chips) and processor)Everything is fine except the HP setup cant find the printer.It is plugged into the usb port and is a working model.It is saying that it is not detecting a printer and to speak to your computer vendor. arghhh ...thats me!
Any ideas?
Win 98

  Megatyte 10:29 29 Mar 2003

Is the USB disabled in BIOS?

AH

  spuds 10:53 29 Mar 2003

Are you running the printer within a scanner cable link-up.

  bdub 16:35 29 Mar 2003

Usb is enabled in bios and there are no other peripherals,just the printer

  [email protected] 16:45 29 Mar 2003

Try disabling the serial port. Win98 used to look for that for a printer & not bother looking for USB

  bdub 18:27 29 Mar 2003

Ive just uninstalled and reinstalled and it works,thanks

  ams4127 19:22 29 Mar 2003

Get into Device Manager and scroll down to Universal Serial Bus controllers. Expand it and right click on USB Root Hub (there may be two)and select Properties. Go to the Power Management tab and clear the box which says "Allow the computer to turn off this device to save power". OK your way out and Windows will recognise your printer and all will be well!

  ams4127 19:23 29 Mar 2003

Oops! Sorry. Didn't see the Win 98. My answer works for XP.

This thread is now locked and can not be replied to.

Elsewhere on IDG sites

How secure is your Wi-Fi?

AMD vs Intel: we put the most powerful desktops for designers and artists head-to-head

iPhone tips & tricks

Les meilleurs ordinateurs portables 2017