I wrote wayback in December that my sister had a problem with her Lexmark printer, connected to a USB port on the computer. Tried everything i.e. connected to 4 other ports on the Dell Inspiron 530 with Vista, checked with Lexmark but no problem was found. I then suggested that she attach it to her daughter's computer and the printer worked. What could the problem be. Obviously the computer is playing up, bought about 2 years ago. Would she need new drivers for the 10 ports (I believe Dell provides). Would I get this on the website or Dell themselves. Unfortunately the warranty has expired. Please advise. Thanks, Liza.
Not much help but, I did that on my Dell once, unfortunately both the keyboard and mouse are usb so then I couldn't shut the pc down.... it was a long while ago and I can't remember how I fixed it. There is no PS/2 connector on Dell's.
Hello all Thanks for your help. I will see if I can download using vista. lotvic thanks for pointing out the keyboard and mouse bit. My sis would go spare if she had that kind of problem. I woould not have minded if it was my pc. liza
I was on the phone with my sis about printer. She said she was reading McAlfie virus prot. docs and discovered they put a block on the use of the printer through Firewall. She thinks probably this happened when she was printing a large no.of documents when her printer suddenly stopped and never came on again. I said to ring them up and ask if their virus protector had indeed put a block and also whether they were operating the Firewall themselves and not Windows Vista or Microsoft. I will let you know when she replies. Liza
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