Hello, if anyone can offer any advice I would very much appreciate it...
I've had this Konica Minolta PagePro 1350 laser printer for three years and its worked fine. Suddenly, I try to print a document, I get a message saying USB Port not recognized...or device has malfunctioned. I uninstalled and reinstalled the printer several times, but to no avail. I dont know what else to do, please help. tanya
Unplug all USB devices. Go to Device manager, (Control Panel>System, Hardware tab)and expand the USB devices. Right click each one individually and select Uninstall. Include all the controllers as well. Rebooting will force the system to re-install all the USB drivers so be patient! Now plug in the USB printer and it should redetect the driver and install it. If it doesn`t work in the first USB port try another, it may be that one of the ports has failed.
Refresh USB Ports Use Drive clean up to remove USB device drive info from the registry click here or as Taff suggested In device manager Uninstall EVERYTHING under the heading USB, reboot the PC let XP find and install new hardware. Your equipment should now be recognised.
thank you very much for your suggestions. I bought another usb cable this morning (just in case) and the new cable worked! So i didnt have to uninstall. But I think this was in fact the problem, I was not unistalling EVERYTHING under USB as taff and fruit suggested, only the printer. I will know to do this next time if this happens again. I still dont understand why after three years, the computer stops recognizing that usb. Thanks again!